Reviews

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Our recent reviews

A delayed start due to weather but very professional.

Rated 4 out of 5
3 weeks ago

Very professional and all attempts made to accommodate our requirements.

Anmer Church.

Gable end repairs

Rated 5 out of 5
3 weeks ago

Great job done by Proctor Roofing. Tidy, sympathetic to the age and style of the Carr stone building.

Traditional, honest roofers.

Simon Halmshaw

Re-roofing works to Upwell Methodist Church

Rated 5 out of 5
3 weeks ago

Our architect Mr Paul Hutchings of PDG Architects Ltd obtained quotes for us to re-roof the pitched roof on our church and also all the flat roofs surrounding the building. When the quotes were received Proctor Roofing was the most competitive and works began in April 2023 and were completed October 2023. Ryan and the team were very professional and did an excellent job. They were very helpful in accommodating us so that our church could still be used whilst works were being carried out. I would have no hesitation in recommending this firm, in fact they are now going to help me with the roof on my own home.

Jane Hurst

Excellent Service!

Rated 5 out of 5
8 months ago

Thank you to the whole Proctor’s team who expertly re-roofed my late 18th century cottage recently! From Jeff and Kelly in the office, who were so helpful throughout through to the highly professional tradesmen, roofers, carpenters, plasterers, all of whom contributed to the success of the job – everyone worked together to provide the best possible result.

Liz Falconbridge

Very efficient service

Rated 5 out of 5
1 year ago

Work carried out quickly with minimal disturbance. When completed everything was left clean and tidy. Highly recommend

Mr and Mrs R Bond

Partial reroofing of old cottage, and garage..

Rated 4 out of 5
1 year ago

We are very grateful to Dave and his colleagues who carried out the work swiftly and efficiently without fuss, and with minimum inconvenience to us,. Thanks also to receptionist Kelly for her helpful liaison with us.before and during the work. There were special circumstances, such as COVID and storms, that delayed the commencement of the restoration, but your work was worth waiting for. A copper strip was fitted to the roofs to deter the formation of moss.

John Blore

An excellent job from a thoroughly professional company!

Rated 5 out of 5
1 year ago

The team at Proctor recently completed repairs to the roof valleys of our property & they did a great job! From the site survey to completion of the work there was minimal disruption & the site was left neat & tidy. Furthermore, the team at PR we’re very understanding & accommodating when we had to delay the start of the work due to health issues. Highly recommended!!

Cameron McKay

replacing tiles and barge boards

Rated 5 out of 5
1 year ago

Excellent work carried out by exceptionally professional, pleasant and friendly staff, it was a pleasure to have them here and I thoroughly recommend Proctor Roofing. This is not the first time we have called on their services and without hesitation we will continue to do so.

John Britton

Proctor Roofing recommendation

Rated 5 out of 5
1 year ago

Excellent work.

Peter Theakston

excellent service

Rated 5 out of 5
1 year ago

The team have carried out a very professional job on a very complicated roof and where extremely polite and tidy

Nathan

storm damage on slate roof Georgian farmhouse

Rated 5 out of 5
1 year ago

proctors roofing & Kelly scaffolding king lynn have done an excellent job the scaffolding job is hardwork & the lads worked really hard would highly recommend

also Kelly their receptionists at Proctors , very efficient always replied to my e mails .

Mr Mrs Stuart Bush

Our chimney looks superb!

Rated 5 out of 5
1 year ago

We engaged Proctor Roofing to carry out much needed repairs to our chimney which was leaking and on its way to falling apart. All the team were a pleasure to work with. The scaffolding arrived on time and the work was carried out by two very experienced craftsmen who really knew their stuff. All the work was done in short order and the scaffolding promptly removed. We now have the finest chimney in Thornham and I would not hesitate to recommend Proctor Roofing to anyone.

Peter Hobson

Speedy, Professional Resolution

Rated 5 out of 5
2 years ago

Recent storm damaged and moved many tiles on my old Norfolk pantile roof resulting in a danger to those below and loss of integrity to the roof. Emailed Proctor Roofing on Monday afternoon and within 24 hours the problem was solved. 2 Chaps and a ladder arrived and within 10 minutes they had replaced the damaged tiles and repositioned those that needd it. Very professional and very prompt service. Definitely a 5 Star organisation.

Colin Bonfield

A problem balcony / flat roof resolved by Wayne and his team

Rated 5 out of 5
2 years ago

Our polymer balcony / flat roof was cracking and the resin being de-natured by sunlight, with a risk of leaking.

Wayne and his team sorted our problem and we now have a superb balcony we can use with confidence.

Thank you all very much for your Expertise and Professionalism.

Chris Newell

Prompt. Efficient. Sensible price.

Rated 5 out of 5
2 years ago

Prompt. Efficient. Sensible price.

Chris

Fitting of cowl on chimney

Rated 5 out of 5
2 years ago

I cannot thank Steve from Proctor roofing enough for fitting a cowl on my chimney.

I have had an ongoing problem with numerous birds falling down my chimney & then the subsequent rescue missions. A messy , stressful & time consuming task every summer.

Steve came when he said he would & completed the job quickley & efficiently with no mess.

He was very pleasant & proffessional & I am delighted that he sorted my

problem in such a timely manner.

I no longer have to worry each year when summer arrives.

I cannot recommend them enough & would not hesitate to use Proctor Roofing in the future.

Sarah Munnelly

Roofing Works

Rated 5 out of 5
2 years ago

The men did a wonderful job and were very polite & friendly

Mrs Wood

Thank you.

Rated 5 out of 5
3 years ago

Just want to say what a great job your staff done in renewing the 6 valleys on our place. Great finished result, courteous and very tidy.

Stephen Stanforth

Sincere Thanks

Rated 5 out of 5
3 years ago

I would be grateful if you could pass on our sincere thanks to your Managing Director for waving the costs of the recent works completed at our property in Heacham. His kind gesture & the work completed will mean our service users are able to utilise the home once again for both day trips & holidays. Due to the recent restrictions in relation to COVID 19, community based activities for those we support have been limited so to have the home open to them again is invaluable.

I would also like to express my thanks to you for dealing with the matter so efficiently. We will not hesitate to obtain or recommend your services again should it be required.

Alderwood, Living & Learning with Autism

Continuing problem with leaking conservatory roof

Rated 5 out of 5
3 years ago

We were very impressed with professional approach to our ongoing problem. The job was tackled in a very satisfactory attention to our privacy and carried out with minimum disruption to our lives. Even through the necessary delay occasioned by the pandemic we were kept regularly updated with news of when work could be undertaken. Our sincere good wishes.

Sylvia Steele

Excellent service. Skylights installed.

Rated 5 out of 5
3 years ago

They arrived within the timelines we discusssd. The job was done with a minimum of fuss and mess and the men were extremely professional. Every step of the way I was very impressed and would recommend them to anyone.

Sophie nicholas

Dry Verge

Rated 5 out of 5
3 years ago

I had dry verge installed because the previous conventional system of tiles with mortar fillets had lifted due to high wind. The dry verge looks neat and will be less prone to being affected by high wind.. Proctor roofing were very obliging and installed the dry verge efficiently and in a timely manner

George Hazell

Resitrix bonded rubber roofing

Rated 5 out of 5
3 years ago

Just had four seperate areas areas done by Proctors on our property in last twelve months. Would recommend them for roofing work.

Efficient process from survey, quotation, and communication with us throughout.

Work carried out to time allocated. Men worked hard and got on with it.

They were considerate to our property and cleaned up afterwards.

We would use them again for any other roof problems.

Susan Priestnall

Fast efficient service. No mess, no fuss, quality work.

Rated 5 out of 5
3 years ago

I have used Proctor Roofing on a few work projects and on my own home. always found them to be very helpful from the office admin staff through to the people carrying out the work. you are kept up to date with timescales and they deliver what they promise.

definitely recommend Proctor Roofing to any one i know locally.

John Hussey

Work on my holiday home at Heacham

Rated 4 out of 5
3 years ago

Work involved dismantling old balcony and waterproof membrane and replacing with new decking.

Then coating with a liquid membrane

All went smoothly and according to plan

Workmen worked efficiency and skillfully

I’m very pleased with the whole Job and would recommend Proctor Roofing.

Douglas Nice

replacement of side roof lead flashing

Rated 5 out of 5
3 years ago

after delays due to the lockdown, arrived on agreed time, started the work swiftly and completed in good time, and cleared away all waste

THOMAS BELL

Roof completely stripped, re felted and made good.

Rated 5 out of 5
3 years ago

Thankyou Proctor Roofing.

Very professional service from original meeting to discuss work and throughout the entire project. Hard working, friendly guys.

Couldn’t ask for better and would defiantly recommend.

carol Nelson

Roofing works to 3 Cottages

Rated 4 out of 5
4 years ago

Always very reliable and do a very good job to a very high standard and always at the end of the phone when needed!! Highly recommended and class 1 service.

Justin Howe

Reliable and helpful

Rated 5 out of 5
4 years ago

Proctor Roofing just completed a clay pantile roof to our new outbuilding. They were a pleasure to deal with throughout from quotation to completion stage. They were flexible, provided advice when sought and priced competitively so ticked all the boxes. Highly recommended.

Samuel Chapman

First class service

Rated 5 out of 5
4 years ago

Guys turned up on time , and got the job done (re-roof) very professional. Really nice guys .

Would diffidently use again or recommend.

Paul Barrow

Honouring guarantee

Rated 5 out of 5
4 years ago

Managers from Proctor inspected the roof to a large outbuilding which was not lasting the test of time but was within the guarantee time period. There was no quibble that it was failing and they agreed they would replace it. Weather and other commitments meant that this took some time but eventually the scaffolding arrived and the roof was completely renewed within two days, at a standard above that of the original. The gentlemen doing the work were professional and pleasant. Kelly kept me up to date. The managers were very generous in that it transpires that the company which supplied the original materials had gone into liquidation. Proctor was recommended to me by the architect who designed the building. It was a good recommendation and one I would be very happy to repeat. This is a genuine, reputable, company.

Cheryl Crawford

A most helpful and efficient company

Rated 5 out of 5
4 years ago

Having tried for nearly two weeks to get someone to respond to my request to repair my wind damaged roof I was

recommended to call Proctor Roofing.

They replied to my call by return, listening to my problem and arranging a visit. Extremely helpful workmen came and dealt with the repair which was such a relief. I thoroughly can recommend the service I have received.

Dorothy Ball

Very quick response

Rated 5 out of 5
4 years ago

Arrived just a couple of hours after my call. Complete resolution. Courteously removed shoes when coming through the house.

Mr Andrew Millis

Tiling

Rated 5 out of 5
4 years ago

The work was carried out in a swift and professional manner under very trying weather conditions. The workmen on site and staff in the office were excellent.

Mrs A Tavener

Roof: replacement valley

Rated 5 out of 5
4 years ago

I am impressed with both the administration of my request for a repair to my roof and for the quality of the work carried out.

The process of a survey followed by a contract was professional and not usually followed by other roofing companies.

The two contractors were smart in both dress and ability; the work was carried out to a very high standard.

Ken Shutt

very efficiet.

Rated 5 out of 5
4 years ago

most impressed with the quick action taken by your firm, particularly knowing how busy they must have been following the rough weather we have just experienced.

Angela Allsopp

Roof Repair

Rated 5 out of 5
4 years ago

Professional service. Work carried out as quoted and to a good standard. Would use again.

Michelle Richardson

Roof Repairs

Rated 5 out of 5
4 years ago

Excellent service, quality work and a very competitive price! I wouldn’t look anywhere else.

Simon Toop

Repair roof and replace some guttering.

Rated 5 out of 5
4 years ago

Very professional and a pleasure to deal with. The repairs were carried out beautifully and they cleared up after themselves perfectly. Office staff similarly excellent.

John Britton

Zinc Roof Replacement on Grade 1 Listed Building

Rated 5 out of 5
4 years ago

Great professional service, very pleased with both standard of workmanship and communication.

Ben Moore

Garden Office/workshop re-roof

Rated 5 out of 5
4 years ago

Very efficient & tidy workmen, would never of known they had been here, excellent workmen ship

Mr Curtis

Quick and Effecient

Rated 5 out of 5
4 years ago

We appreciate that there was nothing that could be done about the dreadful weather we have all been experiencing but once the clear window appeared all was done quickly and efficiently. The scaffolders and roofers were friendly and helpful. They kept the site clean and tidy. We were very impressed. As a whole enterprise we have Proctor Roofing to be a pleasure to deal with and would highly recommend them.

John Goode

Garage roof and porch repairs

Rated 4 out of 5
4 years ago

Work completed as quoted and to a good standard. Would recommend to others and use again.

Iain Stanton

A very happy builder.

Rated 5 out of 5
4 years ago

Extremely professional, 100% recommended. Very good company.

John Shackcloth

Roofers par excellence

Rated 5 out of 5
4 years ago

Prompt, efficient and thoroughly reliable.

Elizabeth Barclay

Porch

Rated 5 out of 5
4 years ago

Professional and efficient . The porch looks really good

Jacqueline Duffy

Very Professional Service

Rated 5 out of 5
4 years ago

Excellent professional team, kept us informed throughout, left everything tidy and did a superb job. I would definitely use again and recommend .

Kate Bonham

Very happy customer

Rated 5 out of 5
4 years ago

An extremely professional and high quality job of totally re-roofing our cottage and repointing our chimney. All issues raised were dealt with promptly and good lines of communication were established. Jeff Proctor met me on site to discuss progress, determine options and explain their processes – very helpful.

I would definitely recommend Proctors to others.

Douglas Matthew

First class & very skilled

Rated 5 out of 5
4 years ago

I was extremely impressed with the professionalism and high standard of workmanship. I would like to thank Steve and all the team involved during the construction of the roof for our new house ,involving a complicated roof and two flat roofs – all completed to a very high standard and I would certainly recommend them to anybody in the future.

Ron Leadley

Velux window installation

Rated 5 out of 5
5 years ago

Proctor Roofing installed a Velux windown in our kitchen with a light shaft . They also replastered the whole kitchen ceiling and updated the lighting.

It was all carried out at the agreed time in a professional manner and all the staff were easy to work with, pleasant and helpful.

I would certainly recommend the company.

It was a pleasure to work with a local company who had the customers interest at heart.

.

Brian

An excellent and reliable company.

Rated 5 out of 5
5 years ago

Proctors did a really good job for me, from my first contact, visiting and giving an estimate for the work, regular and friendly office staff keeping me informed on dates of work etc, followed up by a very professional team of workers who completed an excellent job. I was impressed by supervision during the work and a final visit after the work was completed to inspect the finished roof and ascertain that I was entirely satisfied with everything. Customer satisfaction is obviously very important to them.

Finally I have received a 20 year guarantee to cover the work.

I recommend Proctor Roofing without any reservations, they will ensure an your satisfaction.

Patrick Lee.

Three jobs in one: insulate and re-cover flat roof, refelt and batten tiled roof, replace ment corugated iron garage roof

Rated 5 out of 5
5 years ago

Estimated as 10 days plus, the work was completed in just under 7 working days.

An excellent job well done. The site was left clear of all rubbish and clean at the end of each day.

Scaffolding was removed quickly.

If I need any more roofing work done I would certainly go back to Proctor Roofing.

David Barker
Help-Desk